Member Service Representative

Do you want to build a career in the Golf Industry? Are you passionate about the game of golf and furthering the industry?

Art of Flight Golf was created by golfers for golfers. We wanted to create a facility with everything you need to Practice, Train, and Play the game you love year-round. Building our flagship facility at Bethlehem Golf Club was important as it has deep roots in the Lehigh Valley community. We are excited to deliver an experience that redefines what is possible to achieve in a simulator environment.

Art of Flight Golf is not your traditional simulator facility. We aspire to establish a fun and relaxed environment for golfers of all levels. We offer indoor golf simulation, lessons, golf fittings, and golf-specific fitness training.

As we expand, we are looking for team-oriented employees who help continue providing outstanding customer service.

We are seeking staff members responsible for all aspects of the customer experience, including setting up customers on the simulators and getting prospective clients booked with our instructors.

Responsibilities include the following:

Greet customers

Create bookings and manage our booking software

Answer phone calls

Provide high-quality customer service

Provide tours of the facility

Set up customers on the golf simulators

Sell Memberships and book prospective clients with instructors

Ensure the customers are enjoying their golf experience

Conduct basic simulator maintenance and troubleshooting

Ensure the technology is working properly

General cleaning and upkeep of the facility

Provide content to marketing coordinators for social media purposes

Assist in marketing efforts, including demo days at the driving range and tournaments on the course

Assist in the management of programs, including leagues and special events

Required Qualifications: Golf and/or customer service/hospitality/management experience is encouraged.

To apply, send your resume and references to [email protected]